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As a bonus for companies, FairPlusService free and practice-oriented Compact training in the form of learning impulses on important and current topics with areas for self-learning and training.
In the German specialist communication training, industry-specific terminology – such as for the hotel industry, cleaning companies, catering or sales – is taught and the use of the German language in general is practiced and thus improved.
In this taster training, experts show how communication with customers and within the team can be improved. Professionalized communication ensures increased customer loyalty and improves the workflow in general. Using practical examples - such as conflict and complaint management - the participants practice communication with customers and colleagues and give suggestions on how messages can be successfully "decoded".
This training unit teaches basic digital and interactive skills for personal and professional use. The aim is to train employees so that they can use digital devices (tablet, smartphone) for daily, work-related applications. This also includes digital, gender- and diversity-appropriate writing, the use of digital training platforms or how to contribute to sustainability in the company. Following the compact training, information on further learning units, industry-specific training offers, funding opportunities, free advice services (such as educational advice or regional advisory institutions) is provided.
The self-learning tools offer short, accessible learning units on industry-specific topics as well as content that applies to several job profiles. You can Knowledge pool on FairPlusServicewebsite.